At CSS, our approach to bidding is focused on understanding the culture of your business, your technical drivers and specific needs. This helps us to develop a unique integrated support solution that is advanced, comprehensive and intelligent.

At CSS, our approach to bidding is focused on understanding the culture of your business, your technical drivers and specific needs. This helps us to develop a unique integrated support solution that is advanced, comprehensive and intelligent.

What our lovely customers say about us

We help facilities management providers to win and retain more business through the production of compelling bids and tender responses that effectively demonstrates operational strengths and reinforces competitive advantage.

Some of our recent projects

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Managing agent FM
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Oil & Gas industry
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Soft FM bid support
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FM defence tender

We help you to bid better

At CSS, our primary focus is to build upon the strengths of your business to develop a customer orientated solution that is fully compliant, recognises the customer challenges and provides innovative operational approaches at the right price.
At CSS, we combine elements of bid management with a unique integrative approach that rapidly identifies win probabilities, competitive advantages and customer needs. We align our approach with your internal governance stages, giving you the confidence that the final submission is compliant and highly compelling.
In many instances, we support our customers with the bidding resources required to meet short term peaks in bidding activity or to provide cover during holiday periods or where there are prolonged resource shortages. With a mature, professional approach, we need little induction time and can begin contributing from the outset of our engagement.
At CSS, we have developed frameworks and toolkits that streamline the bidding process while maintaining the typical stage-gates associated with complex bids. The result? Better operational solutions, commercially competitive submissions and fully compliant proposals.
At CSS we can help you review your approach to proposals, either on an individual submission basis or as a business-wide approach. From bid and proposal libraries through to document designs and templates, we can work with your existing teams to maximise their output and enhance their win statistics.
Let us help you to overhaul your approach to bidding, providing you with the templates, graphics and structures needed to produce stand-out submissions time after time.
We can work alongside your existing teams to build upon their capabilities to encourage better ways of interacting, more efficient approaches to bidding and greater opportunities for winning.
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The challenges of bidding

Most facilities management, maintenance or support service organisations at some point will have been party to the submission of a poor proposal or bid to secure ongoing workload; often stumbling at the first-hurdle or cruelly disallowed during later stages in favour of cheaper pricing or better delivery models. In most instances, the bidding party will aim to solicit meaningful feedback, modify their approach, improve the quality of future proposals and hopefully, secure workload on another opportunity.

This approach takes time and dedicated resource to complete; something that few bid teams have at their disposal. But can you afford to delay?

Our in-house bid team at CSS can help you review and refine your approach to bidding through a combination of experience, technical know-how and the use of some simple techniques and approaches that can instantly raise the quality of your submissions. And if you find yourself a bit short-handed during periods of peak activity, we are ready to embed some talented bid resources within your business to help you meet your commitments.

Whatever you require, CSS can deliver.
Where we can help you
At CSS, our primary focus is to build upon the strengths of your business to develop a customer orientated solution that is fully compliant, recognises the customer challenges and provides innovative operational approaches at the right price. To accomplish this we combine elements of bid management with a unique integrative approach that rapidly identifies win probabilities, competitive advantages and customer needs.
Within many facilities management contracts there is a need to produce a dedicated customer portal to support end-user engagement and interaction. Many of these portals are limited in functionality and require continual input from an offsite design team to maintain. Sometimes, the portal is automatically generated as a component of the embedded CAFM or IWMS system. As a result, usability and functionality are limited. At CSS we can develop and design a contract portal for you rapidly, providing you with an end-user focused site that is secure, easily updated by your contract teams and functional.
All organisations have embedded skillets and capability that are focused on the optimal delivery of services to the customer, occupiers and end-users. At times though, contract teams are fully engaged in normal service delivery and lack the time and headroom to fully appraise all aspects of their performance. At CSS, we provide you with the support you need, wether through adhoc audits or the development of tools and frameworks that can be implemented to continually improve performance. Our priority at all times is not to increase workload for your contract teams, but instead to provide new ways that performance can be identified and amended effectively.
Facilities produce huge amounts of data on a continuous basis. As systems become more complex and time more precious, there is a need to better manage the flow of information to easily produce a near-instantaneous measure of the performance of your assets. At CSS we have developed facility specific dashboards and analytical tools that help you to aggregate performance data and consolidate it into concise reports that are easy to digest and focus your attention on the areas that matter.
In many organisations, proposals are generated from previous submissions or templates that have been developed to make it easier to submit information to customers easily. While these approaches may have been successful in the past, the tools and techniques adopted by your competition may mean that your proposals no longer communicate your strengths and advantages as clearly as they could. At CSS we can help you review your proposals, either on an individual submission basis or as a business-wide approach. From bid and proposal libraries through to document designs and templates, we can work with your existing teams to maximise their output and enhance their win statistics.
Contracts are often awarded over a number of years. While they may offer a fresh approach from the outset, they can quickly become outdated or less comparable to current market offerings. At CSS we can help you to implement innovation frameworks that routinely capture ideas and improvements from all stakeholders, and help you to progress them through a defined governance process that determines their viability and value.
Change is a routine part of facilities management and support services. From contract award and mobilisation through to improvement activities, a structured approach to change is essential to maintain momentum and to secure the support of stakeholders. At CSS we have developed change and mobilisation frameworks that can help you to manage your projects and initiatives successfully. We also have skilled change managers that can work with you to implement these frameworks to meet your timescales, budgets and resource availability.
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F: +44 (0) 1698 901035
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Bid and proposal support for facilities management